LS Retail Academy

Participants will need to register for a test session to take a certification test. All certification tests are made up of multiple-choice/response or true/false type questions and have a time limit. The passing grade is 75%.

Test Fee

All certification tests are 100 €

If you have a test session seat available with your on-demand account, or partner success/onboarding track; you can select to use this test seat on the registration form under the Payment method options.

LS Retail Academy Certifications

Product	Certification	Exam details
	LS Central for retail Base	30 questions with 60 minutes
	LS Central for retail Base (Español)	30 questions with 60 minutes
	LS Central for restaurants Base	30 questions with 60 minutes
	LS Central for hotels Base	30 questions with 60 minutes
	LS Central SaaS	20 questions with 45 minutes
	LS Central SaaS (Español)	20 questions with 45 minutes
	Member Management & Loyalty	20 questions with 45 minutes
	Advanced POS Setup for LS Central	20 questions with 45 minutes
	Bookings for LS Central	30 questions with 60 minutes
	eCommerce for LS Central	30 questions with 60 minutes

Certifications are valid for three years and can be renewed by taking the associated course and exam.

Certification procedures

On-demand account

• Registration for a certification test session is available to those with an active account.
• Participants must register for on-demand learning and enroll in the associated course to take the certification exam.
• There is a six-month grace period to complete the exam if the participant has taken the course but their on-demand account has expired.

Prerequisites

• Participants must first pass the LS Central for Retail Base certification exam before attempting additional certification exams.

Registration process

• Participants can register for a test session available (in any region) on the LS Retail Academy calendar.
• Registration should be submitted at least 3 working days before the test session date to ensure adequate processing time.

Test session

• Certification tests are conducted online via Microsoft Teams, with an LS Retail employee serving as the proctor.
• A video call is mandatory, requiring participants to have a functioning webcam.
• Participants should take the exam in a quiet place to avoid interruptions.
• Adequate internet access is essential for a successful testing experience.

Please contact LS Retail Academy at academy@lsretail.com if you have any questions.